We know that you care about your personal data and how it is used, and we want you to trust that RESURON PHILIPPINES CORP uses your personal data carefully.

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This Privacy Notice will help you understand what personal data we collect, why we collect it, and what we do with it.

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As you read our Notice, please keep in mind that it applies to all skincare and wellness products of Resuron Philippines Corp.

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Please take a moment to familiarize yourself with our privacy practices. If you have any questions, you may send us an email or submit a request through the “Ask Us” form on our website.

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We have tried to keep this Notice as simple as possible. If you’re not familiar with terms such as cookies, IP addresses, and browsers, please read about these key terms first.

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You have the right to object to certain uses of your personal data, including the use of your personal data for direct marketing.

Who Is Collecting It?

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Any personal data provided to or collected by Resuron will only be controlled by Resuron Philippines Corp.

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This Privacy Notice applies to personal data collected by Resuron in connection with the services and products we offer. References to “Resuron” in this Notice mean Resuron Philippines Corp and any other company we directly or indirectly partner with.

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This Privacy Notice also applies to Resuron’s marketing content, including offers and advertisements for Resuron products and services, which we or a service provider acting on our behalf send to you on third-party websites, platforms, and applications based on your site usage information.

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These third-party websites generally have their own Privacy Notice and Terms and Conditions. We encourage you to read them before using those websites.

What Personal Data Is Being Collected?

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Personal data means any information that can be used to identify, directly or indirectly, a specific individual.

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You are not required to provide RESURON the personal data that we request. However, if you choose not to do so, we may not be able to provide you with our products or services, provide a high quality of service, or respond to your queries.

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We may collect personal data from a variety of sources, including:

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• Personal data you give us directly

• Personal data we collect automatically

• Personal data we collect from other sources

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Personal data may be collected offline through our Consumer Engagement Centers, direct marketing campaigns, sweepstakes, and competitions, as well as online through our websites, applications, and branded pages on third-party platforms.

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You may be asked to provide personal data when you are in contact with us. RESURON PHILIPPINES CORP may share this personal data with its partners and use it in a manner consistent with this Privacy Notice.

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We may also combine it with other information to improve our products, services, content, and advertising.

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Personal Data You Give Us Directly

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We collect information about how you use our services and products, such as the types of content you view or engage with and the frequency and duration of your activities.

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We may also collect information when you:

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• Sign up for a marketing newsletter

• Complete a survey

• Register for an account

• Purchase our products

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Information requested may include:

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• Name

• Gender

• Date of birth

• Address

• Email address

• Telephone number

• Credit card details

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Some RESURON brands may collect “special categories of personal data” with your explicit consent.

Personal Data We Collect Automatically

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We receive and store certain types of personal data whenever you interact with us online.

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We may use cookies and tracking technologies to obtain information when your web browser accesses our websites, advertisements, or other content served by or on behalf of RESURON.

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Examples include:

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• IP address

• Device ID

• Location data

• Browser type and version

• Time zone settings

• Browser plug-in types and versions

• Operating system

• Purchase history

• Page response times

• Download errors

• Length of visits

• Page interactions

• Methods used to browse away from a page

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We may also collect technical information to identify your device for fraud prevention and diagnostic purposes.

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Personal Data We Collect From Other Sources

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We may collect personal data from trusted third-party partnerships and platforms where RESURON operates accounts.

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We may receive information about your interactions with advertising to measure whether our advertising is relevant and successful.

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We may also collect information from third parties when we jointly offer products or services or from third-party data enrichment providers.

Special Categories of Personal Data

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Certain categories of personal data, such as race, ethnicity, religion, health, sexuality, or biometric data, are classified as "special categories of data" and receive additional protection under Republic Act No. 10173, known as the Data Privacy Act of 2012 (DPA).

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We limit the circumstances in which we collect and process these categories of data.

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RESURON may collect health-related information such as:

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• Allergies

• Pregnancy

• Skin type

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This information may be used to provide tailored advertisements and relevant promotions.

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RESURON only collects and uses this personal data where you have provided consent.

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For example, RESURON may collect information about consumers' allergies to provide advertisements and promotions for products relevant to their needs.

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How Do We Protect Children's Privacy?

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We understand the importance of taking extra precautions to protect the privacy and safety of children using RESURON products and services.

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The RESURON website is designed and intended for use by adults.

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Where one of our websites is intended for a younger audience, we will obtain consent from the person with parental responsibility before collecting personal data where required by applicable laws and regulations.

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If you are a child under the age where parental consent is required in your country, you should review this Privacy Notice with your parent or guardian.

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If we discover that we have collected personal data from a child without required parental or guardian consent, we will delete that personal data as soon as practical.

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Access to certain parts of RESURON's website and eligibility to receive prizes, samples, or other rewards may also be limited based on age.

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We may use personal data to conduct age verification checks and enforce these restrictions.

What Purpose Do We Use Your Data For?

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We collect, process, and disclose personal data only for specific and limited purposes.

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These may include:

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• Processing payments

• Providing order status information

• Handling inquiries, requests, and complaints

• Improving products and services

• Improving communication methods and website functionality

• Managing competitions and promotions

• Managing newsletter registrations and subscriptions

• Managing contests, sweepstakes, and promotional activities

• Authenticating the identity of individuals contacting us

• Internal training and quality assurance

• Understanding consumer interests, wants, and changing needs

• Developing new products and services

• Providing personalized communications

• Providing targeted advertising

• Providing product recommendations

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When we collect and use personal data for these or other purposes, we will inform you before or at the time of collection.

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Where appropriate, we will ask for your consent. If you have given consent, you have the right to withdraw it at any time.

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In some cases, we may rely on legitimate interest to process your personal data where necessary and where this does not outweigh your rights as an individual.

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We may also process personal data to perform a contract with you, such as delivering a product or service you purchased.

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We may process personal data where we have a legal obligation to do so, including tax, social security, court, subpoena, or anti-money laundering requirements.

Profiling

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RESURON uses personal data to build profiles.

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We may analyze information about your:

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• Online browsing

• Searches

• Buying behavior

• Interactions with our communications

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This information may be grouped into segments containing people with common characteristics.

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These segments may be used to personalize our website, communications, offers, and advertisements.

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RESURON profiles your data where you have provided consent, such as accepting cookies or signing up for marketing newsletters.

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You can withdraw your consent at any time through our Cookie Notice or by unsubscribing from marketing communications.

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With your consent, RESURON may collect information from:

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• Our website and how you interact with its content

• Digital advertising shown on social platforms and other websites

• Online forms you submit

• Products you purchase after interacting with advertisements

• Email and SMS interactions

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We use this information to better understand your interests and provide content, products, promotions, and advertisements that may be relevant to you.

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With your consent, we may also use your current location to provide information about nearby promotions or events.

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We may share common account identifiers, such as an email address, phone number, user ID, or hashed data, with third-party advertising partners.

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This may be used for advertising, reporting, attribution, analytics, and market research.

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Automated Decision-Making

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In some instances, RESURON processes personal data using automated means.

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An automated decision is a decision made solely by automatic means without human involvement in the decision-making process.

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Where automated decision-making has a significant impact on you, we will provide clear information about the use of automated processing and our lawful basis for doing so.

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If you are subject to a decision based solely on automated processing that produces legal or other significant effects, you have the right:

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• To be informed

• To request human intervention

• To make representations

• To obtain an explanation of the decision

• To contest the outcome

Artificial Intelligence Experiences

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From time to time, we may provide Artificial Intelligence-powered applications or experiences, such as chatbots and virtual hair or skin analysis tools ("AI experiences").

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For AI-powered chatbots, unless it is evident from the context, we will make sure you understand that you are interacting with Artificial Intelligence and not a human.

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Some AI experiences allow you to submit text, images, or other materials ("Prompts") that generate responses ("Outputs").

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Many AI experiences do not require personal data in your Prompts. However, if you provide personal data, we may collect that information and it may be reproduced in the Outputs.

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We may de-identify your Prompts and retain de-identified Prompts and Outputs for:

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• Analytics

• Safety

• Monitoring

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We process personal data provided through AI experiences in accordance with this Privacy Notice and any additional notices provided when you use these experiences.

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We may also share personal data with providers of these AI experiences where necessary to provide the application or experience.

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Whom Will It Be Shared With?

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RESURON may share personal data internally and with selected third parties.

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Third-Party Service Providers

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We may share personal data with service providers that perform functions on our behalf, including companies that:

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• Host or operate RESURON websites

• Process payments

• Analyze data

• Provide customer service

• Provide postal or delivery services

• Participate in or administer promotions

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These providers may only access personal data required to perform their functions and must process it according to this Privacy Notice and applicable data protection laws.

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Other Third Parties

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Personal data may also be shared with:

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• Sponsors

• Retail partners

• Advertisers

• Advertising networks

• Advertising servers

• Social media networks

• Analytics companies

• Data enrichment providers

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Business Transfers

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If RESURON sells, purchases, reorganizes, or transfers assets, subsidiaries, or business units, personal data may form part of the transferred business assets.

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Legal Disclosure

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We may transfer or disclose personal data:

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• To comply with legal obligations

• When required by applicable law

• At the request of government authorities conducting investigations

• To enforce our Terms of Use or other policies

• To detect and protect against fraud

• To identify technical or security vulnerabilities

• To respond to emergencies

• To protect the rights, property, safety, or security of RESURON, third parties, website visitors, or the public

International Data Transfers

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RESURON may share personal data internally or with third parties for the purposes described in this Privacy Notice.

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Where personal data is transferred outside a restricted legal framework, RESURON will take measures to ensure that it remains appropriately protected.

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Safeguards may include:

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• Transferring data to a country with an adequate level of personal data protection

• Putting contracts in place requiring third parties to protect personal data to appropriate standards

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How Do We Protect Your Personal Data?

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RESURON takes the security of your personal data very seriously.

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We take measures to protect personal data from:

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• Misuse

• Interference

• Loss

• Unauthorized access

• Unauthorized modification

• Unauthorized disclosure

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Our measures may include:

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• Appropriate access controls

• Information security capabilities

• Encryption

• Pseudonymization

• Anonymization

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Access to personal data is limited to employees and agents who need it to perform their responsibilities.

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Third parties processing personal data are also subject to contractual confidentiality obligations.

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How Long Do We Keep Your Personal Data?

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We retain personal data for as long as necessary for the purpose for which it is being processed.

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For example, if you make an online purchase, we retain information related to that purchase so we can perform the contract and subsequently address complaints, questions, or concerns.

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We may also retain data where necessary to improve your experience or provide loyalty rewards.

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We retain identifiable data collected for targeting purposes for as little time as possible, after which we take measures to permanently delete it.

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We regularly review the personal data we hold and securely delete or anonymize information when there is no longer a legal, business, or consumer need to retain it.

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What Are Your Rights?

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Where we process your personal data, you have rights regarding how that information is processed.

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You can exercise these rights by submitting a request through the Contact | Resuron section of our website.

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Right to Be Informed

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You have the right to receive clear, transparent, and easily understandable information about how we use your personal data and your rights.

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Right to Access and Rectification

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You have the right to access, correct, or update your personal data.

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Right to Data Portability

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Personal data you provide to us may be moved, copied, or transmitted electronically under certain circumstances.

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Right to Be Forgotten

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Under certain circumstances, you have the right to request deletion of your personal data.

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Where data is no longer required and we are not legally required to retain it, we will take reasonable steps to delete, destroy, or permanently de-identify it.

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Right to Restrict Processing

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Under certain circumstances, you have the right to restrict how your personal data is processed.

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Right to Object

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Under certain circumstances, you have the right to object to certain types of processing, including direct marketing.

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Right to Make a Complaint

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You may raise a complaint if you believe RESURON has infringed data protection law in handling your personal data.

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Right to Lodge a Complaint With a Supervisory Authority

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You have the right to lodge a complaint directly with an appropriate local Supervisory Authority regarding the processing of your personal data.

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Right to Withdraw Consent

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Where processing is based on your consent, you may withdraw that consent at any time.

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Withdrawal does not make processing performed before the withdrawal unlawful.

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Rights Related to Automated Decision-Making

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Where automated decision-making produces legal or other significant effects, you have rights under applicable law, including:

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• The right to be informed

• The right to request human intervention

• The right to make representations

• The right to obtain an explanation

• The right to contest the outcome

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How Do You Contact RESURON?

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RESURON PHILIPPINES Chief Privacy Officer can be contacted through:

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Email

askus@resuron.com

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SMS, Viber, or WhatsApp

+63 917 566 0937

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Mailing Address

No. 5 Road One

Riverside Village, Sta. Lucia

Pasig City, Metro Manila

Philippines 1608

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If you have questions or concerns about RESURON's Privacy Notice, data processing practices, or local privacy laws, you may submit a request through the Contact | Resuron form on our website.

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We will acknowledge receipt within 30 days and respond accordingly.

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How Do We Keep This Notice Up to Date?

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We will update this Privacy Notice when necessary to reflect customer feedback and changes in our products and services.

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When changes are made, we will revise the "Last Updated" date.

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If changes are significant, we may provide a more prominent notice, including email notification for certain services.

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Prior versions of this Privacy Notice may be kept in an archive for review.

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We will not reduce your rights under this Privacy Notice without your consent.

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Additional Privacy Terms or Notices

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Specific campaigns or promotions may be governed by additional privacy terms or notices.

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We encourage you to read these additional terms before participating in campaigns or promotions.

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Any additional privacy terms or notices will be made prominently available to you.

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Last updated: July 2026