TERMS AND CONDITIONS FOR WEBSITE PURCHASES
A. Order Processing:
RESURON PHILIPPINES CORP shall receive validated purchase orders through its company website and will correspondingly process these including order validation, allocation and receipt of payment.
B. Picking and Packing:
RESURON PHILIPPINES CORP shall apply existing steps for locating and retrieving the correct items from its designated warehouse and/or partner distributor/sub-distributor who in turn shall prepare picking lists to facilitate timely labeling and scheduling of shipment of ordered goods.
C. Delivery or Pick-up and Shipment
RESURON’s partner distributor/sub-distributor, shall dispatch validated and paid orders. Distributor/Sub-distributor will facilitate shipments, including shipping labels, documentation, and carrier selection for orders above Php 15,000.00 anywhere within the Philippines.
For orders below Php 15,000.00, the buyer shall book himself his chosen courier for pick- up and delivery of bought items online via RESURON PHILIPPINES CORP website.
All goods ordered are carefully checked and guaranteed complete and in good condition before its release from the Distributor/Sub-distributor’s warehouse or retail area before being shipped out.
Upon acknowledgment of the above conditions, the Buyer or Client agrees to waive “liabilities for delivery and damage” before checking out and paying online. All confirmed orders will be assigned a “Transaction No.” which will be the same reference number to be presented by client’s assigned courier upon pick up from Sub-distributor or Distributor.
Upon release to carrier representative, the waiver will be acknowledged that received goods are complete and in good condition.
Customers who order online may likewise personally pick up their orders at AB Sandoval Drug in Pasig City for NCR orders or RESURON PH CORP’s designated distributor/sub- distributor in their area, as an option to hiring a courier service to deliver their orders.
D. Returns, Pull-Outs and Product Replacements
AB Sandoval Drug Inc (RESURON’s Partner Distributor) and other official sub-distributors shall accommodate product returns & replacement, provided that the client shows undamaged, unused, unopened goods along with proof of recent payment, accompanied by readable, untampered sales invoice within 7-days of purchase, applicable on the ff conditions:
- wrong delivery
- receipt of expired stocks
- incomplete contents (backed by unboxing video)
Change Order Fee Policy:
This policy aligns with Article 68, Chapter III of the Implementing Rules and Regulations (IRR) of Republic Act No. 7394 (The Consumer Act of the Philippines), which states that, "Non-refundable policies shall apply for goods made or done pursuant to the request of the customer or made especially for the customer and for goods which by reason of their nature cannot be resold or put to further use by the seller." A "change of mind" does not entitle customers to a refund or replacement under this rule.
E. Schedule of Deliveries
- Same-day deliveries for orders placed before 12nn and picked up by buyer/client’s chosen courier before 4pm.
- Next day delivery for paid transactions beyond 12nn; pick up by buyer/client’s chosen courier before 4pm of the following day.
- 2-5 days delivery for paid orders outside NCR.
- The same is applicable for orders worth Php 15K and up, where SF is free-of-charge – only applicable within the Philippines. International shipment shall be charged to the buyer
F. Payment Schedules
Online payment transactions will be accepted prior to shipment via common e-wallet platforms, credit card, online banking, and PAYPAL (for international purchases).
No Payment-No Shipment Policy. Fully pre-paid transactions will receive the corresponding sales invoice along with the orders when shipped. NO CASH payments via courier.
Buyer or Client will be responsible for choosing, booking and paying for the shipment fee based on their chosen courier such as Lalamove, 2GO, etc.
Orders above Php 15K will receive free shipping, applicable for Philippines transactions only.
TERMS AND CONDITIONS FOR WEBSITE PURCHASES
A. Order Processing:
RESURON PHILIPPINES CORP shall receive validated purchase orders through its company website and will correspondingly process these including order validation, allocation and receipt of payment.
B. Picking and Packing:
RESURON PHILIPPINES CORP shall apply existing steps for locating and retrieving the correct items from its designated warehouse and/or partner distributor/sub-distributor who in turn shall prepare picking lists to facilitate timely labeling and scheduling of shipment of ordered goods.
C. Delivery or Pick-up and Shipment
RESURON’s partner distributor/sub-distributor, shall dispatch validated and paid orders. Distributor/Sub-distributor will facilitate shipments, including shipping labels, documentation, and carrier selection for orders above Php 15,000.00 anywhere within the Philippines.
For orders below Php 15,000.00, the buyer shall book himself his chosen courier for pick- up and delivery of bought items online via RESURON PHILIPPINES CORP website.
All goods ordered are carefully checked and guaranteed complete and in good condition before its release from the Distributor/Sub-distributor’s warehouse or retail area before being shipped out.
Upon acknowledgment of the above conditions, the Buyer or Client agrees to waive “liabilities for delivery and damage” before checking out and paying online. All confirmed orders will be assigned a “Transaction No.” which will be the same reference number to be presented by client’s assigned courier upon pick up from Sub-distributor or Distributor.
Upon release to carrier representative, the waiver will be acknowledged that received goods are complete and in good condition.
Customers who order online may likewise personally pick up their orders at AB Sandoval Drug in Pasig City for NCR orders or RESURON PH CORP’s designated distributor/sub- distributor in their area, as an option to hiring a courier service to deliver their orders.
D. Returns, Pull-Outs and Product Replacements
AB Sandoval Drug Inc (RESURON’s Partner Distributor) and other official sub-distributors shall accommodate product returns & replacement, provided that the client shows undamaged, unused, unopened goods along with proof of recent payment, accompanied by readable, untampered sales invoice within 7-days of purchase, applicable on the ff conditions:
- wrong delivery
- receipt of expired stocks
- incomplete contents (backed by unboxing video)
Change Order Fee Policy:
This policy aligns with Article 68, Chapter III of the Implementing Rules and Regulations (IRR) of Republic Act No. 7394 (The Consumer Act of the Philippines), which states that, "Non-refundable policies shall apply for goods made or done pursuant to the request of the customer or made especially for the customer and for goods which by reason of their nature cannot be resold or put to further use by the seller." A "change of mind" does not entitle customers to a refund or replacement under this rule.
E. Schedule of Deliveries
- Same-day deliveries for orders placed before 12nn and picked up by buyer/client’s chosen courier before 4pm.
- Next day delivery for paid transactions beyond 12nn; pick up by buyer/client’s chosen courier before 4pm of the following day.
- 2-5 days delivery for paid orders outside NCR.
- The same is applicable for orders worth Php 15K and up, where SF is free-of-charge – only applicable within the Philippines. International shipment shall be charged to the buyer
F. Payment Schedules
Online payment transactions will be accepted prior to shipment via common e-wallet platforms, credit card, online banking, and PAYPAL (for international purchases).
No Payment-No Shipment Policy. Fully pre-paid transactions will receive the corresponding sales invoice along with the orders when shipped. NO CASH payments via courier.
Buyer or Client will be responsible for choosing, booking and paying for the shipment fee based on their chosen courier such as Lalamove, 2GO, etc.
Orders above Php 15K will receive free shipping, applicable for Philippines transactions only.
TERMS AND CONDITIONS FOR WEBSITE PURCHASES
A. Order Processing:
RESURON PHILIPPINES CORP shall receive validated purchase orders through its company website and will correspondingly process these including order validation, allocation and receipt of payment.
B. Picking and Packing:
RESURON PHILIPPINES CORP shall apply existing steps for locating and retrieving the correct items from its designated warehouse and/or partner distributor/sub-distributor who in turn shall prepare picking lists to facilitate timely labeling and scheduling of shipment of ordered goods.
C. Delivery or Pick-up and Shipment
RESURON’s partner distributor/sub-distributor, shall dispatch validated and paid orders. Distributor/Sub-distributor will facilitate shipments, including shipping labels, documentation, and carrier selection for orders above Php 15,000.00 anywhere within the Philippines.
For orders below Php 15,000.00, the buyer shall book himself his chosen courier for pick- up and delivery of bought items online via RESURON PHILIPPINES CORP website.
All goods ordered are carefully checked and guaranteed complete and in good condition before its release from the Distributor/Sub-distributor’s warehouse or retail area before being shipped out.
Upon acknowledgment of the above conditions, the Buyer or Client agrees to waive “liabilities for delivery and damage” before checking out and paying online. All confirmed orders will be assigned a “Transaction No.” which will be the same reference number to be presented by client’s assigned courier upon pick up from Sub-distributor or Distributor.
Upon release to carrier representative, the waiver will be acknowledged that received goods are complete and in good condition.
Customers who order online may likewise personally pick up their orders at AB Sandoval Drug in Pasig City for NCR orders or RESURON PH CORP’s designated distributor/sub- distributor in their area, as an option to hiring a courier service to deliver their orders.
D. Returns, Pull-Outs and Product Replacements
AB Sandoval Drug Inc (RESURON’s Partner Distributor) and other official sub-distributors shall accommodate product returns & replacement, provided that the client shows undamaged, unused, unopened goods along with proof of recent payment, accompanied by readable, untampered sales invoice within 7-days of purchase, applicable on the ff conditions:
- wrong delivery
- receipt of expired stocks
- incomplete contents (backed by unboxing video)
Change Order Fee Policy:
This policy aligns with Article 68, Chapter III of the Implementing Rules and Regulations (IRR) of Republic Act No. 7394 (The Consumer Act of the Philippines), which states that, "Non-refundable policies shall apply for goods made or done pursuant to the request of the customer or made especially for the customer and for goods which by reason of their nature cannot be resold or put to further use by the seller." A "change of mind" does not entitle customers to a refund or replacement under this rule.
E. Schedule of Deliveries
- Same-day deliveries for orders placed before 12nn and picked up by buyer/client’s chosen courier before 4pm.
- Next day delivery for paid transactions beyond 12nn; pick up by buyer/client’s chosen courier before 4pm of the following day.
- 2-5 days delivery for paid orders outside NCR.
- The same is applicable for orders worth Php 15K and up, where SF is free-of-charge – only applicable within the Philippines. International shipment shall be charged to the buyer
F. Payment Schedules
Online payment transactions will be accepted prior to shipment via common e-wallet platforms, credit card, online banking, and PAYPAL (for international purchases).
No Payment-No Shipment Policy. Fully pre-paid transactions will receive the corresponding sales invoice along with the orders when shipped. NO CASH payments via courier.
Buyer or Client will be responsible for choosing, booking and paying for the shipment fee based on their chosen courier such as Lalamove, 2GO, etc.
Orders above Php 15K will receive free shipping, applicable for Philippines transactions only.